Preparing files

For best results please follow our guidelines.

We accept file formats like PDF, INDD, AI, PSD, TIFF, JPG, EPS, PNG, PUB, DOC. Unix files not supported.
Note: All Adobe files should include all fonts and images used on the artwork/file.

The maximum file size acceptable for email is 10MB (megabytes) and for ftp is 1000MB (1Gigabytes) click here for instructions on how to access our ftp site. Another option for transferring large files is to use, a free web service.

All file formats must have a minimum of 300 dpi (dot per inch) resolution. The images designed for the web done at a low screen resolution of 72 dpi. Print images need to be created at 300 dpi or there will be a substantial drop in the image quality.

All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode or Pantone colours. All black & white artwork and/or images must be provided in grayscale color mode. Heavy black ink might cause smearing.

We require ALL files to be built to the full bleed dimension specified for each trim size. Simply add 0.125″ to the overall dimension of your digital layout. Example: a 5″ x 7″ would have a bleed size of 5.125″ x 7.125″ and a 8.5″x11″ flyer would have a bleed size of 8.625″x11.125″.

What’s a bleed?
It is the portion of the card that will be trimmed off when cut to the final size.

Why bleed?
The purpose of a bleed is to continue a color, image or design to the edge of the card.

Please build your press-ready digital files by adding crop marks. Lines indicating where the paper should be cut to produce the correct size.

a. Fonts must be embedded in PDF files.
b. Fonts must be outlined or converted to paths or curves in EPS files.
c. Some fonts have copyright restrictions and will not embed in PDF Files.
d. Indesign/Illustrator: Fonts and images must be included with all files submitted.

All critical elements (text, images, logos, etc.) must be kept at least 0.125″ inside the edge. Anything left close to edge may be cut off during trimming.

Please allow 1/16″ cutting tolerance around your card. We recommend no borders due to shifting in the cutting process, borders may appear uneven.